How to downgrade an account

How to downgrade to Free account:

1) Open your Webtop.com app

2) Navigate to the Workspace settings menu: Click the workspace name -> navigate to Workspace settings‍

 3) Navigate to the Billing

4) Click Downgrade button

5) You will need to choose 1 member who will stay in the workspace after the downgrade. Click Downgrade button when you made a choice

6) Click Cancel downgrade button if you decided not to downgrade

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How to downgrade to Free account on a mobile device:

1) Open the Webtop.com app

2) Tap Expand menu button

3) Navigate to Workspace settings menu: tap your Workspace name-> Workspace settings, or tap Settings button on the left-side panel

4) Scroll down to the Billing

5) Tap Downgrade button

6) Select  3 members who will stay in the workspace after the downgrade. Tap Downgrade button when you made a choice

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Find more useful guides in our list of the most related articles:

How to manage billing information

How to change payment method‍

Invoices